The Number of Unhappy MobileService users crossed 64 lakh Nationwide by end of 31st March 2011.
Gujarat, Haryana, Karnataka and Rajasthan telecom circleshas the Highest Number of Mobile service subscribers willing to change their currentoperators through Mobile Number Portability (MNP) Service.
As per the data reported by the service providers, by the end of March 2011 about 64.23 lakh subscribers have submitted their requests to different service providers for porting their mobile number.
Out of these requests around 6.17 lakh mobile subscribers in Gujarat circle switch to other operator while 5.49 lakhin Rajasthan, 5.29 lakh in Karnataka, 4.40 lakh in Maharashtra & Goa and 4.33 lakh pertains to Haryana wherein MNP was implementedfrom 25th Nov. 2010.
In rest of the country, in MNPZone-I (Northern & Western India) maximum number of requests have been received in Gujarat (6.17 lakh) followed by Rajasthan (5.49 lakh) whereas in MNP Zone-II(Southern & Eastern India) maximum number of requests have been received in Karnataka ( 5.29 lakh) followed by Tamil Nadu Servicearea(4.74 lakh) .
Monday, 9 May 2011
BSNL Launches ‘Customer Delight Month’
In a bid to provide Superior customer care experience and expanding the subscriber base,Bharat Sanchar Nigam Ltd (BSNL) today announced a new initiative dubbed as ‘Customer Delight Month’ in Andhra Pradesh Telecom circle.
According to BSNL during the “ Customer Delight Month ” company employ will address all Grievances Pertaining to Quality of Service, Transparent Billing, Improve customer satisfaction level and make efforts to motivateand bring customers from other service providers to BSNL via mobile Number Portability (MNP).
Announcing the new initiative, Mr. Rajiv Agarwal, CGMT, BSNL, Andhra Pradesh circle, said “We want to send amessage that we care for the customers. To improve the Quality of Service, the focus would be on four aspects, ZeroFault Rate, Total customer care, customer awareness andReview.
Mr Agarwal also said that all Landline faults shall be cleared on the same day whileall cable faults and broadband faults will be cleared within 48 hours. Awareness programs during the Month of May will be organized through pamphlets, display posters, flexi-boards and also through media to spread the “WE CARE” messagetowards the customer.
Enjoy free access to Yahoo Mail and Gmail on your Vodafone Mobile
As you all know Vodafone is running its Super week promotional campaign where every week users of vodafone mobile will get something for free.Earlier Vodafone has offered “connect with friends” where Vodafone users can enjoy free browsing to all social networking sites.
This week’s offer is “ FREE EMAIL’ where you can enjoy free access to Yahoo Mail and Gmail service on your Vodafone mobile.
This offer is only valid for one week (7 Days) from 00:00:00 hours Saturday 30 April To 11:59:59 PM Friday 6th May 2011 under EMAIL SUPER WEEK Offers.
To avail the offer subscriber needs to send SMS ‘SUPER’ to 111 (toll free).
This week’s offer is “ FREE EMAIL’ where you can enjoy free access to Yahoo Mail and Gmail service on your Vodafone mobile.
This offer is only valid for one week (7 Days) from 00:00:00 hours Saturday 30 April To 11:59:59 PM Friday 6th May 2011 under EMAIL SUPER WEEK Offers.
To avail the offer subscriber needs to send SMS ‘SUPER’ to 111 (toll free).
Now Make Local Calls at 35 Paise From Vodafone
Vodafone today launched a new Bonus Card priced at Rs. 39 for its customers in Kolkata.
The card offers all prepaid Vodafone customers to make local calls at 35 paise per minute this includes calls made from Vodafone to Vodafone numbers and Vodafone to other local numbers.
For STD calls base tariff ratesare applicable.Valid for a period of 30 days, Bonus Card39 is
The card offers all prepaid Vodafone customers to make local calls at 35 paise per minute this includes calls made from Vodafone to Vodafone numbers and Vodafone to other local numbers.
For STD calls base tariff ratesare applicable.Valid for a period of 30 days, Bonus Card39 is
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